An event can be anything that happens related to your case, for example a meeting or phonecall.
There are 2 ways to add an event:
A. From ‘My Story’ in the main menu, select 'Add new event'.
B. From your ‘Activities Feed’, select the '+' button next to ‘Latest Case Events’.
For example: ‘On 1 September 2021, Mr X asked me if I was free for a quick word over Zoom. He told me that he had noticed that I had not been achieving the targets expected at this stage. I was surprised as I thought I had been performing well. I asked Mr X for evidence of this and he said he didn’t have it in front of him but he would get the team statistics and then arrange another meeting.’