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Case documents
File types and storage limit
Case documents

File types and storage limit

You can upload a wide range of file types, for evidence like: 

  • Text documents, like .docx, .gsheet or .pdf
  • Spreadsheets, like .xlsx or .gsheet
  • Photographs, or screenshots of phone messages, normally .jpg or .png
  • Voice notes or recordings of phone calls and events, like .mp3 and .mp4

In general, you should have permission to have photographs or recordings of other people, otherwise you may be breaking data protection laws or disciplinary rules.

Stay on the page until your documents appear in the evidence list. If the file is quite large, then it can take a while to upload. If you leave the page before it’s finished, it won’t be added. 

Unsupported file types

You can only upload files that you could add as documents into a folder, and not files that give instructions to your computer - like zip files, scripts and .exe files. This is so we can keep our system secure. 

Size limits

You cannot upload single files which are larger than 10MB, but there is no limit on the total size of the files you can upload. 

There is no limit on the number of documents you can upload.

Don't understand a legal term we've used here?

Check the glossary

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Deleting a document
Adding evidence
Using the Progress Tracker
Editing a document
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