How to reset your password

If you need to change your password after creating a Valla account, here are 2 ways to do this.

If you’ve forgotten your password

If you've forgotten your password, don't worry - it's simple to reset it. 

1. Go to Valla's login page, and look for the ‘Forgot password’ link below the login button.
2. Type in your email address then choose ‘Send password reset’. 
3. We will send you an email with a link to reset your password.  

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If you need help choosing a new secure password, read our guide to creating secure passwords.

If you want to update your password

If you already know your old password but want to change it, (for example, you are worried it’s too easy to guess) you can reset it directly within the platform.

If you need help choosing a new secure password, read our guide to creating secure passwords.

1.  Go to the ‘Your account’ section
2. Choose ‘Change password’ 
3. Type in your old password, then your new one twice.  
4. Select ‘Change password’
5. Your password is now reset!  

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