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My account
Managing your account
My account

Managing your account

Changing your email address

If you want to change the email address you use for Valla, let us know and we can change this for you.

How to get in touch with us.

Exporting data

If you’d like copies of your personal information stored on the platform, you can request this from us. 

See our privacy policy and the Information Commissioner’s Office website for more information.

How to get in touch with us.

Deleting a case

If you want to delete a case, then use the delete case button at the bottom of the ‘Share Case’ page.

When you delete a case, we securely delete all of your information and files. You cannot get any of this back. Let us know if you want us to send you copies of anything before you delete your case.

button to delete case, with warning to do this with care
Deleting a case

Deleting your account

You can delete your account by scrolling to the bottom of your ‘Profile’ page. However, note that you will need to use the ‘Delete this case’ button at the bottom of the ‘Share Case’ page to remove all your cases first.

When we delete your account, we delete you as a user. So if you want to delete documents and details you’ve added into Valla, then make sure you do that separately before deleting your account.

If you’re the sole administrator of one case, you won’t be able to delete an account before you’ve deleted your case.


button to delete account, with warning to do this with care
Deleting an account

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Don't understand a legal term we've used here?

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