Accommodations for Valla services

To make our products and services accessible for as many people as possible, we can offer the following accommodations:

• An interpreter or a support person (or just a helpful friend) can accompany you on video calls
• You can request a recording and/or a transcript of the meeting for you to refer back to later
• Get a list of questions in advance that you may get asked by the legal expert during a call, so you can prepare ahead of time
• You can turn off you camera during the calls and/or ask your legal coach to turn off theirs
• You can take breaks during calls, or split your calls up into 30 minute bookings
• You can request a coach who is available on evenings and weekends, and it’s OK if your kids are with you on the call.
  
  

If we haven’t mentioned something here that would help you with your call, please email us at hello@valla.uk and we will try to accommodate you.